Answers & support

Frequently Asked Questions

Answers to the questions we hear most - tracking, delivery times, cash on delivery, claims and how to reach our support team.

FAQ

Frequently asked
questions.

Everything you need to know about our delivery timelines and services.

01

How long does air freight take?

Air freight usually takes 24 to 72 hours, depending on the destination and customs clearance.

02

How fast is your overnight delivery service?

Overnight delivery is completed within 24 hours after pickup.

03

How long does DTN cargo delivery take?

DTN (Door-to-Door Nationwide) delivery takes 48 to 72 hours, depending on the location.

04

How long does Overland cargo take to arrive?

Overland cargo takes 96 hours & above, depending on distance and route.

05

How long does international shipping take?

International shipping can take 72 to 240 hours, based on the destination country and customs process.